Entertaining players. Developing people. Discover careers at Rank Group from Mecca Bingo to Grosvenor Casinos and dozens of opportunities in between.
The Rank Group
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Who are Rank Group?
We’re better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we’re one of the biggest gaming companies across the UK.
Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are to create a compelling multi-channel offering to our customer, build digital capability and scale, continuously evolve our venues, improve our customer experience and be committed to safe and fair gaming.
Where are we based?
We’re in the heart of the town centre, just sat off the M4 and within walking distance of the train stations, shops and restaurants.
Our Maidenhead office is better known as being our Support Hub and is home to many of our different teams including; IT, Finance, Digital, HR & Marketing.
Our Customer Solutions Hub is located on the picturesque part of town, known as Victoria Quays. Since opening in 2016, investment in the latest technology has helped this state-of-the-art customer contact centre really take shape to become the multi-award-winning centre of excellence it is today. Expansion has naturally occurred, and the hub is now home to teams within customer service, fraud & payments, VIP, customer experience and enhanced due diligence.
Digital delivery is what our Gibraltar office is all about. It’s where the Digi Ops, Product & Marketing Brand teams make it all happen as a cohesive unit; collaborating very closely with Customer Operations in the UK. The beautiful offices, set right on top of the Marina, are stunning setting for some of our best digital talent to create and execute ideas to keep our digital offering competitive in a tough market.
Why would you not want to work here?!
Our Values
Rank is made up of enthusiastic and committed individuals, who have a desire to deliver the best experience for our customers.
- Service: We start with the customer. We do everything in our power to deliver special service every time
- Teamwork: We pull together across brands, channels and locations to perform at our very best
- Ambition: We challenge the way we do things and explore new ways to excite and entertain our customers and outshine the competition
- Responsibility: We understand our responsibility to all in our communities. We act with the highest integrity and honesty in everything we do
- Solutions: We act positively to get to the heart of problems quickly and find ways to solve them
Grosvenor casino jobs
Entertaining
customers.
Developing
people.
Play with Sound
The excitement of entertainment of Rank!
From the fun of Mecca Bingo to the sophistication of Grosvenor Casinos, our customers love the exceptional experiences our famous brands deliver. Whether in person or online, locally or globally, our offerings consistently excite and entertain. This is such an exciting sector to be part of, bringing entertainment to millions in a culture of opportunity and growth. If you want to focus on a future where you’ll love your work, in a team that wins and grows together, welcome to Rank!
Our Culture
Work
Welcome to a world of exciting work! Where our values guide us, our customers delight us and we work in a ‘one team culture’ to create the very best experiences in our casinos, our bingo halls and online. We’re an inclusive global company of colleagues who are supported to be the best we can be and given every opportunity to build fantastic careers. We value their unique perspectives and celebrate their differences. This is work that works for you!
Win
We work together and we win together, celebrating our successes and being recognised for our work. We win the hearts and minds of the communities we operate in because our customers love the experiences we deliver. We win their support by taking the utmost care of their safety, and we’re focused on winning in the future. With careers worth celebrating, a vision to believe in and sharing the excitement of delivering entertainment at its very best. This is where we win together!
Grow
Growing our global reach through better venues and exciting digital experiences is massively important. This is delivered by our colleagues who stretch and grow within their roles, and as people, every day. We develop new skills, grow friendships and inspire innovative cross-channel digital experiences through ideas and experimentation. If you want to gain opportunities with a business that’s going places, this is where we go, and grow, further!
Find your perfect place.
From local casinos and bingo halls to global apps, our customers are entertained where they want and when they want. Bringing entertainment to life across every venue and platform is delivered by our teams around the world. And with so much choice of global locations and local venues to build an exciting career, you’ll find the perfect place for you to work, win and grow.
https://careers.smartrecruiters.com/TheRankGroup/grosvenor-casino
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